Return Policy – Super Seven Distribution

At Super Seven Distribution, we are committed to providing high-quality CPAP station solutions that help sleep clinics and pharmacy owners better serve their patients. We stand behind the performance, reliability and value of our CPAP Station products — your satisfaction is our top priority.

60-Day Satisfaction Guarantee

We proudly offer a 60-day satisfaction guarantee on our CPAP Station. If you find yourself unsatisfied with your sales results from the station within 60 days of delivery, you may be eligible for a full refund provided all the conditions below are met.

To qualify for this refund:

1. The CPAP Station must be returned in its original condition, including all components and packaging.
2. All unsold supplies must be unopened, unused and in resalable condition.
3. You must provide proof of sales activity for example, invoices, point-of-sale records, or other documentation showing attempts made.
4. The refund request must be initiated within 60 calendar days of the delivery date.
5. You must have followed all instructions, recommendations, and marketing steps provided by our Marketing Assistance Team throughout the trial period. Failure to do so will void eligibility for the refund.
6. All return requests must be authorized in writing by our Customer Support team before any items are sent back.

General Return Conditions

• All return/refund requests must be submitted via email to [email protected]. • Customers are responsible for return shipping costs, unless the return is due to a defect, damage or an error on our part. • Upon receipt and inspection of the returned items, an approved refund will be issued to the original payment method within 7–10 business days. • Unauthorized returns (those not pre-approved) will not be accepted. • Returns that do not meet all of the stated conditions may be subject to a restocking fee or may be rejected.

Damaged or Defective Items

If any part of your shipment arrives damaged or defective, please notify us within 7 business days of receiving your order. We will promptly offer a replacement or issue a refund, depending on your preference and the situation. Please include photos of the damage and your order details in your message to expedite the process.

Contact Information

For all return or refund requests, please contact our Customer Support team: [email protected]